WELCOME TO ORCHARD VIEW
I know you are facing a difficult decision. I want to assure you that my staff and I understand. Whether you need nursing home care for yourself or a loved one, we want you to feel comfortable with your surroundings and confident in the care you receive. I have been here since 1987 and since that time, much has changed in the long term care profession. Today, we provide more resident-directed care in which the culture encourages the personal preferences of each resident. My parents both lived at Orchard View Manor and I can say that nothing taught me more about the environment that I wanted to cultivate for our residents.
Whether you need short term or long term care, you can take comfort in our reputation of excellence in the health care profession. Our genuine concern for each individual and family has blossomed into a network of satisfied families and friends. For the past five years, our families have reported a 92% satisfaction rate. We take pride in their words and work hard every day to earn the trust and support of each person we serve.
Welcome to our caring family, a place you can call home.
Sincerely,
Orlando (Lonnie) J. Bisbano, Jr.
Administrator
Member of the American College of Health Care Administrators
Certified Fellow
OUR MISSION
Orchard View Manor is dedicated to providing the highest attainable level of effective and compassionate short term rehabilitation and long term care to our residents. Our management and staff will strive at all times to provide high quality services in a caring environment while respecting the dignity and rights of our residents. We are committed to serving as advocates for continuing improvement in all services for both the elderly and others entrusted in our care.
Our focus is directed toward resident-centered care, which requires effective communication, teamwork, empowerment, and maintaining a family-oriented atmosphere. We value and respect each individual's personal preferences and strive to accommodate your wishes. We cultivate a home-like culture, where you can freely voice your ideas and suggestions for ongoing changes and improvements. Our philosophy is to always act on your behalf.
